Available Services
Onsite Support
Our technicians will come on location to do the hands on work for you. We are able to install new hardware and replace faulty equipment all without you having to bring it to us and figure out how to put it back.
Hardware and Software
We install and maintain Server Installations, Desktops, Laptops as well as the upgrades for all of of your hardware needs. Red Shirts are also quite knowledgeable in many business applications such as QB, Office, and Adobe.
Back Up Solutions
Red Shirt Techs has several different back up solutions so that together we can decide on what best suits your needs. Simple File backup? We got you! Full image backups? No Problem! Onsite and Offsite replication? THATS MY FAVORITE!
Remote Screen Sharing
Using the industry's leading screen sharing software, we are able to create a temporary connection to your Mac or PC and remotely help our customers take care of almost all of their complications.
Virus and Malware
Included in our monthly plans is built in Virus and Malware protection. BitDefender is one of the industry's leading AntiVirus (AV) Programs. This is to ensure your workstation's and network's protection from any malicious sites or emails.
Patch Management
Our Remote Management and Monitoring software will be able to approve/deny Windows Updates as well as schedule the time for them to install. No more random restarts in the middle of the day because Windows decided you needed a break.
Phone/Email
Do you like phone calls more than email? Which ever way works best for you, you can contact our support line any time of day to walk you through any support issues you may be experiencing.
Network Monitoring
From redundant Internet connections to VPNs to Admin/Guest WIFI Networks, our team can make sure your series of tubes that connects everyone is running at peak performance.
24/7 After Hours
You can rest easy knowing that Red Shirt Techs will be there to remedy your priority tickets when you need them. We are available 24/7 for all of your technical emergencies.
Coming Soon
We are working hard to provide these services in the near future
Hardware as a Service
Buying hardware and keeping it up to date can be a large expense. Let us lease you the equipment you need. No longer will you have to worry about the computers in the office being too old to do the work.
Web Development and Design
Unfortunately we here at Red Shirt Techs just aren't THAT creative, but we are working on finding that special person to help round out the team.
Remote desktop gateway
A remote virtual desktop that you will be able to access from anywhere with an internet connection. Perfect for those on the go people that need the same experience no matter where they are.